Delivery

Orders are processed in 1 to 2 business days. Estimated delivery is 3 to 7 business days in total for eligible Australian addresses.

Shipping policy

Tracking

Your tracking number is sent by email once your order ships. First scan events can take a short while to appear after dispatch.

Help Centre

Returns

Returns are accepted within 30 days of delivery. See the policy for conditions and how to start a return.

Returns & Refunds

Questions about your order? Contact us at info@naellia.com or via live chat, Monday to Friday.